TERMS AND CONDITIONS

What to know before you proceed with booking.

  • Driver:
    Minimum and Maximum age is 23 and 70 years of age accordingly. The Driver is required to have and display a valid Drivers' License issued at least a year ago. Citizens of Non-EU countries are required to have a valid international Drivers' License along with their original Drivers' License.

  • State/Border Restrictions:
    Vehicles are not permitted to be taken out of Greek borders.

  • Reservations:
    All reservations are based on a vehicle category and not a certain car model. In case of no availability for a confirmed reservation, the supplier reserves the right to offer a vehicle of bigger category to the customer with no extra charge. The Renter is required to present a valid Credit Card for the Rental Guarantee with adequate balance. The payment can be made by the use of cash or Prepaid Cash card. The Rental is prepaid.

  • Cancellations:
    Cancellation of a booking must be made a minimum of seventy two (72) hours before the rental of the vehicle is due to commence. In this case a twenty Euros (20€) penalty will be applied. In case of cancellation in less than seventy two (72) hours before the rental of the vehicle, no funds prepaid will be reimbursed.

  • Deliveries and Collections:
    The driver is required to show up at the agreed time and date for the delivery of the vehicle. In case of a delay more than three (3) hours, the reservation is cancelled and the driver is charged with at least one day's rental and there will be no prepaid reimbursement. In case of delay in return of the vehicle more than half an hour (30minutes), the driver is charged with an additional day. Deliveries and Collections after working hours are charged with twenty Euros (20€).

  • Additional Driver:
    Any Additional Driver is charged with two euros (2€) per day.

  • Special Requests:
    Special Request items are available On Request and if applicable are Subject to Availability and Seasonal Variation, and will be provided by location. Special requests cannot be guaranteed. For most locations a security deposit is generally required. 1. Navigation System: Navigation System is available with an extra charge of five Euros (5€) per day with a maximum charge of forty euros (40€) total per rental.
    2. Baby Child Seats: Baby seats are available with an extra charge of three Euros (3€) per day with a maximum charge of twenty four Euros (24€) per rental and must be fitted by a parent or guardian (Client must specify the age of baby).
    3. Snow Chains: Snow Chains are available with an extra one-off charge of thirty Euros (30€) total per rental.

  • Fuel:
    The Renter is obliged to return the vehicle with the same amount of fuel as it had when collected. In the case of returning the vehicle with less fuel, the renter will be charged with the fuel difference plus an administrative cost of ten Euros (10€). No refunds are issued for vehicles returned with more fuel than when collected.

  • Accident:
    In case of an Accident the Renter is obliged to inform the company as well as the police and to present the Police Accident Report to the station upon return of the vehicle to the station. In case of an Accident by the Renter (no matter whose fault is it), the Renter will be charged with twenty Euros (20€) Administrative fees plus the insurance waiver fee.

  • Road Assistance:
    All cars are covered with 24hrs Road Assistance. Contact details will be provided to you at the Rental station. Special cases that are not covered by Road Assistance (unlocking of the car – lost key – battery – gas) are charged separately plus an administrative cost of twenty Euros (20€) per case.

  • Insurances:
    Our vehicles are insured against third party damages according to the Greek Law excluding a) Driver and passengers b) our vehicle itself. The renter can provide the Driver the following insurance coverage's per incident providing that damages are not due to traffic violations (speeding, passing through a red light, stop signs, driving under the influence of alcohol etc).

  • CDW- Collision Damage Waiver:
    Free of charge.
    The driver can reduce his responsibility for the lawful participation for each damage of the vehicle:
    1. At 700€ plus Value Added Tax (VAT) for categories A,B,B1,C.
    2. At 900€ plus Value Added Tax (VAT) for categories C1,D,F.
    3. At 1200€ plus Value Added Tax (VAT) for categories E,V,V1,L

  • SCDW-Super Collision Damage Waiver
    SCDW-Super Collision Damage Waiver:
    1. At 350€ plus Value Added Tax (VAT) for Categories A, B, B1, C with an additional cost of 6€ per day.
    2. At 550€ plus Value Added Tax (VAT) for Categories C1, D, F with an additional cost of 8,5€ per day.
    3. At 900€ plus Value Added Tax (VAT) for Categories E,V, V1, L with an additional cost of 13,5€ per day.
    In the event of an accident to the vehicle, a sum of money (called an excess) has to be paid. The excess includes the repair costs and storage charges and losses of rental days regardless of whether the renter is at fault or not. For this reason, the renter will still have to pay the excess amount, even if he or she was not at fault. If and when the supplier recovers the cost of the damage from the insurance company, then the supplier will compensate the customer. This is not applied if the damage caused intentionally or by negligence or by incorrect fuel or as a result of a breach of the rental agreement terms and conditions.
    All insurance coverage's are strictly provided for the times and dates of the car rental. CDW & SCDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors and tires. Basic condition is that the damage is not due to infringement of Road Circulation Code. The Accident Statement should always be supplemented so that the insurances' covers will be in effect. In case of car accident and damages police report is mandatory. Without police report the client takes full responsibility.

  • THEFT (TW):
    Covers the rented vehicle against total theft with a deductible amount:
    1. At 700€ + Value Added Tax (VAT) for categories A, B, B1, C with 6€ per day.
    2. At 900€+ Value Added Tax (VAT) for categories C1,D,F with 8,5€ per day.
    3. At 1200€+ Value Added Tax (VAT) for categories E,V,V1,L with 13,5€ per day
    In the event of the theft of the vehicle a sum of money (called an excess) has to be paid. The excess includes the repair costs and storage charges and losses of rental days, regardless of whether you were at fault or not. For this reason, the renter will still have to pay the excess amount, even if he or she was not at fault. If and when the supplier recovers the cost of the damage from the insurance company, then the supplier will compensate the customer. This is not applied if the damage caused by negligence (e.g. car left unlocked) or as a result of a breach of the rental agreement terms and conditions. Further, in the case of theft or fire, the renter must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement and the Vehicles keys to the rental location.

  • Ferrying the car
    It is forbidden without an advanced written authorization from the supplier. In case that the supplier has a written agreement with the renter, a 70€ fee for the car's transfer via Ferry has to be paid at once.



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Terms and Conditions and Prices are subject to change without any notice.